Patients & Visitors
Visiting a Patient
All visitors 18 years of age and older must provide valid picture identification between 8:30pm-7:00am daily.
Services We Provide To Our Patients & Visitors:
Outpatient Care Clinic, Suite 3B. 312.996.8687.
Wood Street Pharmacy, 840 S. Wood Street. 312.996.6887.
Eye and Ear Infirmary, 1855 W. Taylor Street. 312.996.6540
See the pharmacy section under Patient Care Services for a complete listing of retail pharmacy locations.
Language & Communication Services
Available upon request. Please call 312.996.3610 for more information.
Located in room 1140 in the Hospital. Open from 6 am-9 pm. Chaplains are available to both patients and family members. To request pastoral care service call 312.996.0296.
24 hour security provided to visitors & patients of UI Hospital. Please call 312.966.2830 for additional information.
Billing & Financial
Visit MY UI Hospital for online bill payment. For any billing questions call 312.996.1000 or visit the Patient Accounts Department at 809 S. Marshfield, 9th floor.
Please call 312.996.3785.
Sending Gifts to Patients? Address gifts in the following format:
The University Of Illinois Hospital & Health Sciences System
1740 West Taylor Street
Chicago, IL 60612
Amenities We Provide For Our Patients & Visitors
Monday-Friday 6:30 am-7 pm
Weekends and Holidays 7 am-6 pm
Vending machines available 24-7
Jive ‘N' Java open 24 hours a day
Gift Shop and Florist
Monday-Friday 7:30 am-7:15 pm
Weekends 11:30 am-3:15 pm
Complimentary login information available at the Hospital's information desk or by calling 312.996.WIFI.
Located in the main lobby of the Hospital.
Medical Record Inquiries
In order to receive copies of your medical records, please complete a valid Authorization To Release Health Information Form and return it with the appropriate fees. You can either download the form from the link below or obtain it by contacting the Health Information Management Department at 312.996.6830 (Hours of Operation: 8:00am-4:30pm, Monday-Friday).
Please note: Processing fees, as defined by Illinois State Laws, may apply.
You need to request Radiology films and CDs through the HIM Department as well.
If you are not requesting specific documentation, you will be provided with an abstract which usually includes history and physical, consultations, operative reports, discharge summary, radiology reports, pathology reports, specialized tests, last two days of progress notes and physicians' notes and last two days of lab results.