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For Patients & Visitors

Thank you for choosing the University of Illinois Hospital & Health Sciences System for your healthcare needs. We understand that a visit to the hospital or outpatient care center can be overwhelming. At UI Health, we strive to make the patient and visitor experience as stress-free and comfortable as possible.

Patient Information

Patient Information

At UI Health, we aim to provide outstanding patient care every step of the way. This Patient Information page will guide you to information regarding MyChart (our online patient portalbilling and financial assistance, hospital amenities, accessibility resources/services, and much more. If you have questions about an upcoming visit, please call us at 866.600.CARE.



Visiting a Patient

Visiting a Patient

The presence of loved ones can have a positive effect on patients and can aid in the healing process. We encourage loved ones to visit and participate in decisions, treatment, and daily care plans as determined by the patient. This page will provide information about hospital hours, gift shop, chapel, hospital amenities, and more.

Visiting a Patient

Masking Guidance

UI Health encourages masking as a preventative measure and will ensure masks are available to anyone who requests one. As of May 12, 2023, masking is optional in public spaces and corridors, and for routine clinical care. Masking is recommended or required in certain areas and care units, and for patients/providers in certain care settings.

Health Insurance Information

Health Insurance Information

Find out how can UI Health can help you navigate health care reform (the Affordable Care Act), about UI Health Plus, and what insurance plans are accepted.

Locations and Maps

Locations and Maps

Visit the Locations and Maps pages to view a map of all Chicago area locations, get information on public transportation, driving directions, and parking information. Click here for a printable (pdf) map of the UI Health Campus.

Helpful Phone Numbers

Helpful Numbers

Contact information for all of your healthcare needs at UI Health.