For Medical Center Compliance Issues

(Reporting violations of law, fraud, theft, discrimination and abusive
practices, safety or health violations, or improper coding of
procedures)

Confidential Hot Line
(866) 665-4296

For HIPAA issues
(Reporting misuse of the medical record, privacy violations, and security of records and data violations)

Privacy Officer
355-5650

For Patient Safety and Quality of Care Issues

Safety and Risk Management
413-4RSK (413-4775)

For Billing Issues
(Reporting incorrect billing or other billing complaints)

Patient Accounts
413-0247

For Medical Center Inpatient Issues
(All other issues not identified above for INPATIENTS)

Guest Services
996-3610

For Medical Center Outpatient Issues
(All other issues not identified above for OUTPATIENTS)

Ambulatory Services Administration
996-7157