Complaints and Compliance

For University of Illinois Hospital and Health Science System Compliance Issues

(Reporting violations of law, fraud, theft, discrimination and abusive practices, safety or health violations, or improper coding of
procedures)

Confidential Hot Line
(866) 665-4296

For HIPAA issues
(Reporting misuse of the medical record, privacy violations, and security of records and data violations)

Privacy Officer
355-5650

For Patient Safety and Quality of Care Issues

Safety and Risk Management
413-4RSK (413-4775)

For Billing Issues
(Reporting incorrect billing or other billing complaints)

Patient Accounts
413-0247

For UI Health Inpatient Issues
(All other issues not identified above for INPATIENTS)

Guest Services
996-3610

For UI Health Outpatient Issues
(All other issues not identified above for OUTPATIENTS)

Ambulatory Services Administration
996-7157

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