Call us at 866.600.CARE | Locations and Maps

Patient Information

Appointment Checklist
  • Photo ID
  • Insurance card and or referral
  • Current medication information
  • Related medical records
  • Make note of your appointment date
Billing and Pricing

For billing questions, please call 312.996.1000 or visit the UI Health Patient Accounting customer care area located in the first floor Outpatient Care Center, 1801 W. Taylor, Chicago, IL.

The hospital will provide pricing information to patients upon request.  If you would like to request pricing for hospital services, please contact 312.996.1000 or email billinfo@uic.edu.  If you need financial assistance, please refer to the Financial Assistance section of our website or call 866-600-CARE for more information.  See Hospital Pricing Transparency Policy (Download PDF)

Chapel

Located in room 1140 in the Hospital. Open from 6 am-9 pm. Chaplains are available to both patients and family members. To request pastoral care service call 312.996.0296.

Compliments and Complaints

Tell us about your experience with UI Health. 

Financial Assistance

UI Health's financial assistance program is designed for uninsured patients and does not offer any discounts on coinsurance, deductibles, or other out of pocket expenses for patients with third party insurance.

Food/Dining

Located on the first floor of the hospital, the Garden Café, Jive 'N' Java, and vending machine are available for all your dining needs.

Hospital Map(Amenities)

Click here to view all of the amenity options available on the first floor of the hospital.

International Medicine

Whether you seek specialized medical treatment on site in Chicago, or a second opinion from some of the best minds in medicine, UI Health is fully prepared and specifically staffed to meet your needs.

Language & Communication Services

Available upon request. Please call 312.996.3610 for more information.

Medical Record Inquiries

In order to receive copies of your medical records, please complete a valid Authorization To Release Health Information Form and return it with the appropriate fees. You can either download the form from the link below or obtain it by contacting the Health Information Management Department at 312.996.6830 (Hours of Operation: 8:00am-4:30pm, Monday-Friday).

  • Authorization To Release Health Information Form (English) Download (pdf)
  • Authorization To Release Health Information Form (Spanish) Download (pdf)
Pharmacy 

Outpatient Care Clinic, Suite 3B. 312.996.8687.

Wood Street Pharmacy, 840 S. Wood Street. 312.996.6887.

Eye and Ear Infirmary, 1855 W. Taylor Street. 312.996.6540

See the pharmacy section under Patient Care Services for a complete listing of retail pharmacy locations.

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