Patient Safety and Policies

Accessible Resources and Services

UI Health is committed to ensuring care and services at our facilities are safe and accessible to all patients and visitors. 

Hospital Report Card Act Public Notice

Hospital Report Card Act Public Notice Of Quality Initiatives

Patient Handbook

Our Helpful Guide to Helpful Healing

Patient Rights & Responsibilities 

We strive to deliver exceptional health care and service for all patients and families. Click here for valuable information that will assist you and your family during your stay.  

Patient Safety

If at any time you have a concern that patient care or safety is jeopardized in any way and you have not been able to resolve through your physician or other health care providers, please contact Guest Services at 312.355.0101.  

Privacy Practices

This Notice of Privacy Practices ("Notice") describes the privacy practices of the University of Illinois Hospital & Health Sciences System (UI Health). 

CDC Health Alert Notice: Heater-Cooler Devices

The Centers for Disease Control and Prevention have issued a Health Alert Notice to patients and hospitals regarding the risk of infections from heater-cooler devices used during open heart surgery. Learn more about the alert here.