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About IPAL (Illinois Provider Access Line)

855.455.IPAL (4725)

IPAL is a dedicated Attending-to-Attending line for referring physicians to have direct contact with our UI Health attending physicians.
WHAT ARE THE BENEFITS OF IPAL (ILLINOIS PROVIDER ACCESS LINE)?

Continuity of Care
Streamlines coordination of transfer to ensure vital information about the patient's condition and treatment plan is shared between attending physicians.

Accessibility
Makes it easier for external callers to navigate our system for patient care

IPAL coordinators will have schedules, numbers, and pagers of on-call UI Health physicians to avoid lost calls due to no-answer

Uniformity
Makes it simpler for outside physicians to transfer a patient

Efficiency
Ensures that we'll get the right information in appropriate time frame

Reduces inefficiency of department/unit staff when filtering transfer calls

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