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Organizational Goals

Organizational goals are put in place to move us forward to become an even better place for our patients and our employees. These FY17 goals offer us something to strive for; it takes all of us, working together, to make improvements.

QUALITY AND SAFETY

  • Improve Patient Safety Measures in Zero Harm Dashboard
  • Improve Employee Safety Measures in Zero Harm Dashboard
  • Reduce Sepsis Mortality (Observed/Expected)

PATIENT SATISFACTION

  • Improve Composite Press Ganey Top Box Mean Score for the following five areas: inpatient, ambulatory clinics, ED, ambulatory surgery, diagnostic procedures

OPERATIONAL PERFORMANCE

  • Decrease Emergency Department Door-to-Provider Time
  • Increase Percent of Discharges by 11am
  • Reduce Average Call Time to Schedule Appointments

FINANCIAL PERFORMANCE

  • Improve Net Patient Revenue
  • Improvement of Operations Cost per Case Mix Adjusted Discharge (Labor & Non Labor)

STAKEHOLDER ENGAGEMENT

  • Increase Employee Engagement
  • Increase Physician Engagement