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UI Health’s Partnership with The Chicago Lighthouse Provides Jobs to Underrepresented Work Force

Partnership with The Chicago Lighthouse Provides Jobs to Underrepresented Work Force

Wednesday, February 10, 2016

About 75 percent of the estimated 4 million adults in the U.S. who are completely or partially blind are not in the labor force, according to the American Federation for the Blind. The University of Illinois Hospital and Health Sciences System, as part of its mission to continuously move forward medicine for the benefit of the community, in December 2014 partnered with The Chicago Lighthouse — a service organization that provides employment and education opportunities to people with vision impairments and disabilities — to add new employees to its Customer CARE Center.

Today, UI Health employs nearly 60 staff members from Lighthouse.

"It's been wonderful to witness firsthand the UI Health mission of improving the health of our communities, promoting health equity, and developing healthcare leaders carried out lockstep through the partnership with the Chicago Lighthouse for the Blind," says Rani Morrison, director of care management at UI Health. "The addition of the Lighthouse has provided wonderful career opportunities for individuals with disabilities while allowing our health system to improve and streamline our operations."

Through this collaboration, UI Health is opening doors to fulfilling opportunities for those with disabilities and continuing to develop the next generations of healthcare leaders.

Kimberly, a call center agent from Lighthouse, enjoys working at UI Health. "They are friendly and very encouraging," she says. "[They] work with you and make you feel comfortable in your position."

Kimberly plans to use her experience in healthcare to transition into a management position.