Call Us 866.600.CARE


Hospital Report Card Act Public Notice of Quality Initiatives

Nurse Staffing

The University of Illinois Hospital & Health Sciences System is committed to the provision of excellent patient care. We provide adequate and appropriate levels of nursing care to our patients. In keeping with the Hospital Report Card Act, patients, family members and the public may request nurse-staffing information.

Information may be requested in writing or via telephone. Please send a letter with your request, including your name and mailing address to:

Nursing Resource Office
M/C 522, suite 1500, UI Hospital
1740 W. Taylor, Chicago, Illinois 60612.

Telephone requests may be made Monday through Friday from 9AM to 5PM at 312.996.3725.

* Written requests will be returned within 5 business days.

National Improvement Quality Initiatives

We hope our patients will use the information to discuss their care with their University of Illinois Hospital & Health Sciences System physician. Helping you understand your care is one of our goals, and providing you with the best care possible is what you can expect.

AMI Heart Attack/Heart Failure
Through multidisciplinary collaboration at the University of Illinois Hospital & Health Sciences System, patients receive expedient treatment for AMI heart attack or chronic heart failure. We offer 24-hour availability of a team of Emergency Department specialists, cardiologists, pulmonologists, nurses, and pharmacists who follow evidence-based medicine to ensure positive outcomes for each patient.

Through our Quality Improvement team chaired by a cardiologist, we measure how well we are doing and continuously advance patient care. A proposal is in process to have Ambulance staff perform the EKG and transmit the reading to Emergency Department clinicians prior to patient arrival, thus shortening the time to diagnosis and appropriate treatment. Our data demonstrates the ability to open a clogged artery by balloon therapy within the national benchmark of 90 minutes from hospital arrival. The medical literature states the time to balloon therapy less than 90 minutes results in reduced heart damage. The cardiology team actively monitors each patient from the ED arrival to the discharge. Our inpatient mortality rate following a heart attack has been lower than state and national comparative rates.

Medication management for our congestive heart failure patients ranges between 94%-100%. The medical literature supports medication management for increasing the heart's ability to pump. Ninety six percent or more of our heart failure patients receive an evaluation of heart muscle function to maximize treatment. 100% of smokers are automatically screened and offered referrals to the Smoking Cessation Clinic for additional treatment and counseling. We have established a set of English and Spanish discharge instructions for heart failure patients.

Pneumonia
Ninety two percent or more of our pneumonia patients have blood cultures drawn prior to antibiotic administration. Blood culture results reveal infection that may be treated with antibiotics. Through ED fast-track assessment, pneumonia patients receive antibiotics within the recommended 6-hour window. Oxygen assessment scores are 100 percent. Patients who smoke are automatically referred to the Smoking Cessation Clinic for assistance, where multiple strategies and support systems are available.

Surgical care infection prevention
For Surgical Care Infection Prevention our hospital has scored an average of 96-97% for on time and appropriate antibiotics provided. Compliance to these metrics lowers the risk of hospital acquired infection. Our Quality Improvement team has redesigned the operating room record with reminders for intervention. Our Quality Improvement team communicates compliance results to the surgical team, and as a result of consistent feedback, compliance rates meet or exceed national rates.

Children asthma care
Our hospital maintains a perfect score of 100 percent for medication management for Children's Asthma Care. The reliever medications provide immediate relief of sudden symptoms and the constrictor medications prevent asthma symptoms. The Home Management Plan of Care is an individualized patient action plan for the asthmatic patient. Our data shows that we need to document giving a copy of the plan to the family member/caregiver more consistently, and a team is actively working to improve in this area.

Overall
We hope our patients will use the information in the Joint Commission Quality Report to discuss their care with their University Of Illinois Hospital & Health Sciences System physician. Helping you understand your care is one of our goals, and providing you with the best care possible is what you can expect.