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CARE Awards

The CARE Award is for employees who demonstrate the core values of UI Health, display a job performance that goes above and beyond expected performance, exhibit a patient-first mentality, are motivated and strive for excellence, contribute to the positive culture in the department and organization, and have made a difference in the life of a patient, visitor, or peer. Click here to submit a CARE Award nomination.

September


Kevin LeeDr. Kevin Lee
Department: Internal Medicine

Employee submission:
"I wanted to take a quick moment to share with you a note-worthy individual, among the sea of support we have been getting from everyone, who have been AMAZING.  I wanted to let you know that Dr. Kevin Lee, Internal Medicine Resident PGY2, and his family along with their army of supporters; have donated (by my conservative estimate) 5000+ surgical masks and 400-500 N95 masks. 

Nearly every week, either Dr. Lee or a member of his family have dropped off mask donations at the College of Dentistry.  Jacqueline Berger and her staff have even met Dr. Lee on campus to pick up donations.  I know his family intend to continue to gather donations to benefit the UIH family.  Not only is Dr. Lee supporting the COVID response from a clinical perspective but from a humanitarian perspective as well.  He is one of many residents who have stepped up and gone above and beyond amongst all of our UIH Heroes."


Kristin MillerDr. Kristin Miller
Department: Neurology and Rehabilitation Medicine

Employee submission:
"Dr. Miller is an exceptional physician who always puts her patients first. She can always be counted on to be a team player and provide assistance when asked. Recently Dr. Miller came into clinic early to see a patient who was not established with her. Her patients all adore her and some prefer to wait to see her if she had a clinic cancelled.

We are very happy to have such a wonderful physician working with us!"


Rodessa LapuzRodessa Lapuz
Department: Emergency Services

Employee submission:
"On Sunday, August 23rd, there were 2 sexual assault cases in the ED. The department was experiencing some challenges in staffing, and the need to complete the SA kits compounded these issues. Rodessa was called in from home to complete the kits, and she willingly and graciously agreed to do so.

Thank you, Rodessa for going above and beyond and sacrificing your time off to care for these patients."


Enrico BenedettiDr. Enrico Benedetti
Department: Hospital Transplant

Patient submission:
"From the very first meeting, Dr. Benedetti guided us and educated us about the ins and outs of kidney transplantation. His confident yet compassionate manner gave us the courage to forge ahead, knowing that with his expertise and professionalism we were in good hands.

The surgery was accomplished with the utmost professionalism, even changing protocol midway as the situation demanded it. Our father's post-surgery care was complicated and Dr. Benedetti's dedication throughout was unbelievable. He never gave up on our father, and constantly re-examined the caliber of his treatment and care. He even went so far as to visit him every single day to ensure that his situation was constantly monitored.

Dr. Benedetti has always been at the cutting edge of the latest advances in the field of transplantation. We always felt confident that we were getting the most advanced treatment available today. May he be blessed with health and many more years of success and the ability to change even more lives for the better!"


July - August


Stefanie GuthStefanie Guth  
Department: Emergency Services

Employee submission:
Stefanie cared for a patient in the ED that had been abused by her boyfriend. She was afraid to return home after her visit here, but her baby was at home with her boyfriend. Stefanie called Social Work, but they weren't available onsite. Stefanie then Googled a domestic violence shelter and called the intake person at WINGS to try to secure placement for the patient and her baby.

She then spent time with the patient working on creating a safety plan. She programmed the number for WINGS into the patient's phone under another name, and together they worked out how the patient could take the bus home, then call the police for an escort, pick up her baby, and call the hotline to be picked up for shelter placement. They worked through the scenario multiple times until the patient felt confident and secure. The patient was provided with a bus pass, and Stefanie escorted her out of the ED to the bus stop. Please recognize her for the excellent care and compassion that she showed this patient.”


Ayo BodundeAyo Bodunde  
Department: Adolescent Psychiatry

Employee submission:
“For the period of a month, while working light duty in C100, Ayo would use her lunch time to retrospectively collect, compare and contrast the admission and discharge BMI data of all CATU patients in 2018. What she found was shocking. CATU patients were on average, gaining 10lbs during their hospitalization. In the most extreme cases patients gained upwards of 40lbs!

Ayo presented this information to dietary, and with the help of dietician Ruth Kross, the director of dietary, Mary Niewinski and the CATU kids on the unit, a new CATU healthy menu was created. The CATU healthy menu incorporates healthy food options on the patients’ menus and a high frequency of healthy snacks (e.g. apples and peanut butter, hummus and chips, grapes and cheese, etc.) The results of the CATU Healthy menu, coupled with increased physical activity among CATU patients, has resulted in our overweight CATU kids (who have utilized the CATU healthy menu) losing an average of 6-8lbs. This is a very big deal! She is a huge asset to the CATU team, and I am grateful for her impact on the unit.”


Lee Anne ValeroLee Anne Valero
Department: Oncology

Employee submission:
“I know we all know how wonderful Lee Ann is, but I just wanted to reiterate how hard she is working to make Epic successful in the oncology space. Every provider and pharmacist goes through her… it is a lot of communication and following up, work that she definitely did not sign up for but does it anyway. Lee Ann is herding cats and doing it exceptionally well. I manage my other CTs that have been doing this for years. With Lee Ann, she is independent and I trust her to do what is right. Every. Single. Time.

Teaching her peers this past Saturday was no easy feat. I have been in those shoes – to teach your manager, preceptors, lunch buddies, nurses you may or may not like – it is a difficult task and from what I understand, the feedback was amazing. The analysts and I all agree – the success of this project for oncology – how her testing has saved us from so many IS tickets at go live, how coaching the physician trainers and guiding the physician sessions has helped your providers be prepared so that the nurses have less downstream ramifications – the countless other tasks we have asked her to do – your department is doing amazingly well because of this one infusion nurse. I am excited to see her in conversion and abstraction. “


Ambulatory Surgery COVID Testing TeaAmbulatory Services COVID Testing Team
Department: Ambulatory Services

Employee submission:
“The COVID Team consists of 4 Nurses and 2 MAs consistently at the test site. Since March 25th, they have been providing COVID testing to patients of UI Health, as well as employees at one point. They have been a consistent team that is reliable and truly dedicated in providing testing for patients during this pandemic. They are outside whether it is raining/storming, snowing, 90+ degree weather for full days 5 days a week.

As COVID has been changing, they have adapted to the change in workflows and volumes to ensure they are able to service the organization in this mass testing. They have been a group that has taken pride in their work and have supported each other as a team during this difficult transition of roles.”


Care Award Jonathan RadostaDr. Jonathan Radosta 
Internal Medicine

Employee submission:
"Dr. Radosta has always been an exceptional doctor and leader. The words "class act" specifically come to my mind these past few months. He has led us all through these changes (Epic, Covid, Telemedicine, etc…) with professionalism, calmness, and leadership. We could not have expected any of these things to occur in a lifetime as physicians and they have all happened in a matter of a few months. 

Personally, Dr. Radosta has answered every email, phone call, and correspondence from me promptly no matter how busy he is.  He has taken the time out of his day (and weekend) to help me and I am just one physician.  He takes time to explain things and has really gone above and beyond.  I truly can't express all that he has done.  I have coworkers that feel the same way so I can imagine that he has done more than we all realize."


Gian Diaz Rodriguez – CAREDr. Gian Diaz Rodriguez 
OB/GYN

Employee submission:
"Dr. Diaz Rodriguez has gone above and beyond to support the midwifery model of care this month! I am so grateful to be on a collaborative team with him, especially for the past few cases the last two weekends. I have needed to call upon him for CNM-MD collaboration, with uncertain need for transfer or what, in both cases, was just him being nearby for support. He was a patient and supportive collaborator in both instances, and when both babies were born vaginally, he was a vocal cheerleader for the family. Thank you, Dr. Diaz Rodriguez, for your advocacy and support this month!"


JaJuan Moore - CAREJaJuan Moore 
Emergency Services

Employee submission:
"When JaJuan comes to work he comes in every day ready to hit the ground running! He is always a team player and never hesitates to jump in to help anyone. I have rarely seen JaJuan sit still since he started working in the emergency department, he is always stocking something or cleaning during down times. It is always nice to find out JaJuan is working because I know I can rely on him."   
Other recognitions include:

  • "He is a dedicated employee, who goes out of his way to help."
  • "It is a pleasure to work aside Jajuan, his skills set and knowledge is very extensive and valuable to the emergency room."
  • "Never needs to be asked to do anything because he has already done it. VERY tidy!"

Megan Kinney - CARE Megan Kinney 
Emergency Services/Social Work

Employee submission:
"Megan is an amazing asset on night shift.  She is always ready to lend a helping hand, from coordinating 311/housing help, obtaining clothing or just answering questions about various resources.  One amazing thing that she does is help with our psych transfers!  The process can be long and arduous at times and requires quite a bit of oversight.  Not only does she put in countless hours arranging a safe transfer, she ensures that no detail gets lost in the process. Once she has an accepting facility, she helps coordinate the nurse to nurse report and then turns over an organized folder with every piece of paper that is needed, including labeled copies for us, the ambulance and the receiving hospital.  It is so helpful!  I feel spoiled every time I have the opportunity to work with Megan. She has helped so many in their time of need and always goes the extra mile to help out the nursing staff."


Robin Ramirez – CARERobin Ramirez 
Care Coordination

Employee submission:
"Robin has been a team player, caring advocate, and always accountable, highly productive member of the UI Health family as long as I've known her. She is consistently thanked by her colleagues every single month during leader rounds for being a consistently helpful, never-say-can't, and exceedingly industrious patient advocate in every interaction. During the recent crises, she has exceeded expectations at every juncture.

It's difficult to distill the above praise into discrete examples, only because Robin has examples to cite day after day. I could review her workload for yesterday, and find an example of where she went above and beyond, ensured patient concerns and needs were acknowledged and communicated to critical stakeholders in a respectful, caring way, and our most at-risk patients ultimately benefitted tremendously."