Mile Square Health Center Outcomes

Access Enhancer Deemed Health Center
Health Disparities Reducer Deemed Health Center
National Quality Leader Behavioral Health Center
National Quality Leader Deemed Health Center
Advancing HIT for Quality Deemed Health Center
FSHCAA Deemed Health Center
PCMH Deemed Health Center

Mile Square Health Center is a Health Center Program grantee under 42 U.S.C. 254b, and a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n). This health center receives HHS funding and has federal Public Health Service deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.

Mile Square is actively engaged in research and programs that support our mission of addressing health inequities and improving health outcomes in Chicago and nationwide. Through past and ongoing endeavors, we are dedicated to maintaining the highest standards of care in order to provide our communities with access to quality healthcare close to home.

Mile Square Health Center Outcomes

We are patient-centered medical home (PCMH) certified.

Mile Square Health Center's main location is PCMH-certified. Patient-Centered Medical Home certification means that we put patients at the forefront of our care. We adhere to the National Committee for Quality Assurance (NCQA) PCMH Recognition program, the most broadly used PCMH evaluation program in the country.

Healthcare facilities that earn PCMH recognition have committed to constantly improving the quality of their care and promoting a patient-centered approach.

PCMHs have been shown to:

  • Improve patient-provider relationships
  • Enhance the quality of healthcare
  • Promote the patient experience
  • Increase staff satisfaction

In addition to our main location, we are currently in the process of certifying the rest of our Mile Square locations.

We use clinical integration to improve health outcomes.

We offer care at seven locations across the Chicagoland area, as well as numerous school-based clinics. We provide a wide range of services, including preventative care, women’s health, behavioral health, dental care, and urgent care. In order to improve health outcomes for our patients, we leverage clinical integration to coordinate patient care across service lines, locations, providers, conditions, and time.

Mile Square Health Center strives to achieve the 6 crucial domains of healthcare quality as identified by the National Academy of Medicine (NAM) — formerly known as the Institute of Medicine (IOM) — in underserved communities:

  1. Safe
  2. Effective
  3. Patient-centered
  4. Timely
  5. Efficient
  6. Equitable

In order to achieve this, we:

  • Engage providers through education and training. Our training manual was created to promote transparency in quality measure reporting, and quality improvement initiatives are discussed at monthly meetings.
  • Utilize our quality navigator program to spearhead patient outreach. We have supported clinic leadership in improving patient registries and creating clinic-specific quality improvement initiatives.
  • Promote a data-driven structure. We use electronic health record (EHR) functionality to establish and deliver quarterly provider- and clinic-specific data.
By implementing clinical integration, we have improved the quality of care we provide to our vulnerable patient population.


We adhere to the Health Resources & Services Administration Uniform Data System program to enhance our quality of metrics.

Mile Square is committed to improving our quality of metrics as a part of the Health Resources & Services Administration (HRSA) program's Uniform Data System (UDS).

Our primary focus centers on quality of care measures and health outcomes and disparities.

Quality care measures include early entry into prenatal care, childhood immunization status, cervical and breast cancer screening, weight assessment and counseling for nutrition and physical activity for children and adolescents, body mass index (BMI) screening, tobacco use screening and cessation intervention, statin therapy for the prevention and treatment of cardiovascular disease, the use of aspirin or another antiplatelet for ischemic vascular disease, colorectal cancer screening, HIV measures, depression measures, and dental sealants for children ages 6 to 9 years old.

Health outcomes and disparities include deliveries and birth weight, high blood pressure control, and diabetes (hemoglobin A1c poor control).

At Mile Square, our patient outcomes are at the center of what we do, including primary care, specialty care, community outreach, and employee education and training. We utilize the latest research and data to inform all of our decisions in order to improve the health and wellness of our patient population.