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Medicaid Renewal & Redetermination

Wednesday, July 27, 2022

Medicaid members are encouraged to confirm their mailing address and contact information to avoid losing coverage.

The Illinois Department of Healthcare and Family Services (HFS) will be mailing important Medicaid renewal materials. To receive these materials, Medicaid members need to have their current mailing address on file with HFS.

Medicaid members should update their addresses in one of the following ways:

  1. Calling the HFS hotline at 877.805.5312 or TTY 877.204.1012 Monday-Friday: 7:45 am – 4:30 pm
  2. Completing the Change of Address form at https://www2.illinois.gov/hfs/MedicalClients/Pages/addresschange.aspx  

Medicaid pays for members' healthcare services, like doctor visits and medicines. Keeping mailing addresses up to date can help members avoid surprises and continue to receive important updates about their insurance.  

To learn more, visit the Illinois Department of Healthcare and Family Services (HFS) website.