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Visitor Restrictions

Monday, March 30, 2020

The safety of our patients, visitors, and staff is our highest priority, and it is necessary that UI Health take action to protect everyone from infection transmission during the Coronavirus Disease 2019 (COVID-19) pandemic. Visitor restrictions are in place for the University of Illinois Hospital & Clinics.

UPDATE March 30: Neonatal Intensive Care Unit is enhancing visitor restrictions

In order to protect our patients, the NICU has a no visitor restriction policy in place. Our NICU team has been working to outline protocols that nurture the care of patients while serving the needs of our NICU families, including the following:

  • Parent contact and feeding is the first priority for this patient population.
  • Healthy mothers will be able to continue to provide breast milk to NICU patients.
  • The NICU team actively is working on enhancing mechanisms to ensure communications for families and patients.

We understand how difficult this will be for parents and families. The NICU team is creating additional mechanisms so that parents will be able to see their child and their child's care teams through other means. Parents may exercise their rights and request an exemption to see their child by simply informing their nurse.  

University of Illinois Hospital Visitor Restrictions

Effective Saturday, March 14, no visitors will be allowed at the University of Illinois Hospital.

We understand that family members and friends are important parts of the healing process for patients, and we highly encourage communications via phone calls and video chats like FaceTime and Skype. Our care teams will communicate regularly with families to keep them up-to-date on the care of their loved ones. We also are prioritizing contacting patients with scheduled surgeries and procedures to inform them of these restrictions and other changes ahead of time.

Exceptions have been made for certain patient groups, including:

  • Women giving birth: Patients who are about to give birth can have one visitor present at all times.
  • Critically ill/end-of-life patients: The number of visitors will be managed by the attending physician and the unit nursing director (or the HOA after hours).
  • General outpatient pediatrics: Patients under the age of 18 may have one visitor. Patients in the Labor & Delivery and Mother/Baby units may have one visitor.
  • Patients under 18 or with a development delay: Patients under the age of 18 or with a development delay resulting in the inability to make independent decisions, can have one caregiver present during outpatient appointments.
  • Outpatient procedures and testing: Patients undergoing outpatient surgeries, procedures, or testing can have one visitor wait in the waiting area, for the duration of their procedure.
  • Surgery patients: Any patients undergoing surgery or a procedure may have one visitor for the duration of the procedure; the visitor must remain in the waiting area.
  • No one under the age of 18 may visit. 

Any other visitation requests that exceed the above exceptions are to be approved by the attending physician and the unit nursing director (or the HOA after hours).

Outpatient Care Center Visitor Restrictions

Effective Thursday March 19, in all outpatient clinics, patients may be accompanied by one adult support person. Children may be accompanied by one parent or guardian for appointments.

The Center for Women's Health has instituted a no visitor policy for all clinic appointments.

Visitors that are permitted will be required to be screened for flu-like symptoms - fever, cough, sore throat, shortness of breath - at point of entry. Visitors who exhibit any flu-like symptoms will be asked to leave the hospital.  

Visitor restrictions will be in place until further notice. 

Thank you for your understanding and cooperation in helping us keep the public safe.