Patients & Visitors
Patient Information
- MyChart
- Preparing for Your Visit
- Accessible Resources and Services
- Medical Records Requests
- Billing & Pricing
- Financial Assistance
- Care Coordination
- Pastoral Care Services
- Patient and Family Advisory Committee (PFAC)
- Patient Safety and Policies
- Advance Directives
- CDC Health Alert Notice: Heater-Cooler Devices
- Feedback and Complaints
- Consent of Treatment
- Hospital Report Card Act Public Notice of Quality Initiatives
- Patient Handbook
- Patient Rights & Responsibilities
- Cancellation & No-Show Policies
- Text Messages (SMS) Terms & Conditions
- Patient Safety
- Notice of Privacy Practice
- Patient Rights
- Health Information Exchange
- Personal Health Care Resources
- Transportation Guide
Visiting a Patient
Masking Guidance
Health Insurance Information
Locations & Directions
Mile Square Health Center (MSHC)
Vendor Information
Helpful Numbers
Patient Safety
NOTIFICATION TO OUR PATIENTS AND COMMUNITY:
If at any time you have a concern that patient care or safety is jeopardized in any way and you have not been able to resolve through your physician or other health care providers, please contact Hospital Administration 312.996.3900 or Guest Services 312.355.0101. We are committed to helping you address such issues, and if you are not satisfied with the resolution, you may contact The Joint Commission at the Office of Quality and Patient Safety by:
- Phone: 800.994.6610
- Fax: 630.792.5636
- Mail: The Joint Commission
One Renaissance Blvd.
Oak Brook Terrace, IL, 60181
Or visit www.jointcommission.org/
