During the COVID-19 pandemic, we are using telehealth appointments to reduce your risk of illness and ensure safe care for our patients.
Telehealth appointments allow our providers and staff to offer patients a virtual "at-home visit" in place of an in-person appointment. Our clinic staff is reaching out to patients in advance of appointments to discuss specific options. All telehealth appointments are private and confidential, just like it is during an in-person appointment with your physician. The platform used to conduct your virtual appointment has enhanced security and maintains all applicable HIPPA and regulatory requirements to safely access, store, process and transmit your personal health information.
If you have a video visit scheduled, we recommend checking into your appointment 5–15 minutes before it begins.
Please contact your clinic if you need to cancel or have questions about your appointment.
For detailed instructions, click below:
- Instructions for laptop or desktop (Spanish)
- Instructions for iPhone/iPad (Spanish)
- Instructions for Android Devices (Spanish)
If you need additional information on how to perform some of the steps described in the above instructions:
Desktop Computer (windows):
- Updating your iOS Version (must have IOS 13.4.1 or later)
- Checking iOS Version
- Checking your Safari microphone and camera settings
For Android Devices: