(Effective July 22, 2021)
Visitation guidelines have been modified to enhance patient visitation while preserving the health and safety of our patients, staff, and visitors. We recognize the benefit of having loved ones be a part of the healing process. We are allowing (2) visitors per patient per day for COVID-19 negative patients. We will continue to evaluate and adjust our policy with the guidance of our infectious disease experts, City and State public health officials. Some general exceptions and restrictions remain in effect as outlined below.
The following visitation protocols remain in effect:
- Visitors must be 18 years or older. Exceptions may be granted for end-of-life visitation.
- All Visitors must undergo temperature and symptom screening upon arrival, wear a mask covering the nose and mouth, and follow all infection prevention rules and instructions provided by staff. Masks will be provided at all entry points at all times.
- Visitors will be screened for symptoms (including but not limited to cough, shortness of breath, and fever) and contact with an individual confirmed to have COVID-19.
- Anyone who has a fever or is showing signs of illness during screening or during visitation will not be allowed to visit or accompany the patient.
- Patients under 18 or with developmental delays resulting in the inability to make independent decisions can have one support person.
- Patients with intellectual and/or developmental disabilities or cognitive impairments may have a support person to accompany them during their stay. The support person may be necessary to provide emotional support and/or facilitate communication between the patient and hospital personnel. The patient or legal guardian may designate two support people, but only one support person may be present at any given time.
Inpatient Visitation for COVID-Negative Patients
- Patients may have up to 2 visitors per patient, per day during the hours of 10 am to 7 pm.
- Visitors may visit the cafeteria and must follow all cafeteria guidelines.
- Patients who are at end-of-life may have a maximum of two visitors at a time.
The parent is encouraged to stay for the duration of the admission. However, this will be reviewed on a case-by-case basis.
Labor & Delivery/Mother Baby and Neonatal ICU
- L&D/Mother Baby may have one designated visitor according to the established L&D/Mother Baby Visitation protocol. Visitation is open 24 hours/day.
- The designated visitor may remain with the patient overnight in Labor & Delivery/Mother Baby.
- Neonatal ICU & Intermediate Care Nursery (ICN) welcomes mother and one designated support person, both asymptomatic and confirmed negative for COVID-19.
- Mother and designated support person must have a negative COVID-19 test completed biweekly. Fully vaccinated individuals are exempt from testing.
Psychiatry Units (Adults and Adolescent)
- Adolescent psychiatry unit - visitation by departmental exception only
- Adult psychiatry unit – visitor provides a password
- Ambulatory Clinics – Visitation by exception
- Surgical Services – Visitation by exception
- Emergency Department - One visitor per ED roomed patient.
- Hospital Imaging – Visitation by exception.
Exceptions to the no visitor policy for Outpatient Visitors include:
- Patients under the age of 18 can have one support person.
- Patients with disabilities who require a reasonable accommodation can have one support person.
- Patients needing transportation home after visit/procedure can have one support person in the waiting room or lobby and then will be contacted once the patient is ready for pickup.
- Exceptions may be granted for visitors under the age of 18 within the Ambulatory Clinics.
Emergency Travel Order
Visitors to UI Health must follow the quarantine and testing protocols established by the City of Chicago Emergency Travel Order. With UI Health's safety and screening protocols in place and adherence to the CDC guidelines, we can extend the following exceptions:
- Visitors who accompany children under 18 years old
- Visitors who accompany patients for surgery or procedures
- Visitors who accompany those with a disability or other health condition that warrants a support person
For more information about the Emergency Travel Order and further guidance, visit Chicago.gov.