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Visitor Limitations

(Effective July 17, 2020)

The protection of our patients, staff, and communities remains a top priority at UI Health. Effective immediately and until further notice, the University of Illinois Hospital & Clinics has implemented visitor restrictions in all of our inpatient and outpatient care sites. We will continue to monitor and revise this policy, as needed.

Update: Emergency Travel Order

Visitors to UI Health must follow the City of Chicago Emergency Travel Order. If you have recently traveled from one of the states listed on the order, you must self-quarantine for 14 days upon arrival in Chicago. With UI Health's safety and screening protocols in place and in adherence to the CDC guidelines, we can extend the following exceptions:

  • Visitors who accompany children under 18 years old
  • Visitors who accompany patients for surgery or procedures
  • Visitors who accompany those with a disability or other health condition that warrants a support person

If you have traveled through a state on the Emergency Travel Order list but did not stay for more than 24 hours, you are not required to self-quarantine. If you did travel to one of the states and go out in public, regardless of whether it was for less than 24 hours, you do need to self-quarantine. For more information about the Emergency Travel Order and further guidance, visit Chicago.gov

General Visitation Guidelines

  • No visitor under the age of 18 will be allowed to visit.
  • Visitors must undergo temperature and symptom screening upon arrival, wear a mask, and perform hand hygiene. Masks will be provided at all entry points at all times.
  • Visitors will be screened for symptoms (including but not limited to cough, shortness of breath, and fever) and contact with an individual confirmed to have COVID-19.
  • Anyone who has a fever or is showing signs of illness during screening or during visitation will not be allowed to visit or accompany the patient.
  • While in effect, inpatient visitors will be screened for compliance with Chicago's Emergency Travel Order. Travelers entering or returning to Chicago from states experiencing a surge in new COVID-19 cases to quarantine for a 14-day period from the time of last contact within the identified state. The list of states are updated every Tuesday and in effect the following Friday.

Inpatient Visitors:

Visitation guidelines have been modified to ensure social distancing in all service areas with specific visitation times frames and permitted visitors per patient.

  • Visiting hours will be from 10 am to 5 pm. Two visitors, one at a time, are allowed per calendar day for a maximum 2-hour visit, each.
  • Visitors must be masked at all times, including in the patient’s room, and follow all infection-prevention rules and instructions provided by staff.
  • Visitors should remain at the patient’s bedside throughout their visit.
  • Patients with COVID-19 will not be allowed visitors. Virtual visitation is available and encouraged. Exceptions for end-of-life for COVID-19 positive patients will be determined on a case-by-case basis; however, these visits will be limited to 1hour.

Outside of visiting hours (10 am to 5 pm), visitors are not allowed except for the following:

  • Women in labor and post-delivery can have one visitor present at all times.
  • Patients under 18 or with developmental delay resulting in inability to make independent decisions can have one support person.
  • Patients with disabilities who require a reasonable accommodation can have one support person.
  • Non-COVID patients who are at end-of-life may have a maximum of two visitors at a time. They must remain in the room and visitation must be scheduled ahead of time. If death is not imminent within 24 hours, the visit is limited to 2 hours.  If death is imminent, the visitors may remain until death. 


  • One parent (here within refers to parent/guardian/family member 18 years or older) per patient is allowed.
  • Parents will be screened by temperature check and symptom review on entry to the medical center and temperature screens daily on the unit.
  • One parent can stay with the patient overnight, as ordered by the attending physician.
  • The parent will sign in on the sign-in sheet on each door with name, date, and signature. If the parent goes home sick, the RN or NT can notate on the sheet the date and place a comment “went home sick.”
  • If the parent has a fever and/or symptoms of acute illness, they will need to leave the hospital. At this time, a different parent is allowed to replace the primary parent.
  • If a parent has had COVID-19 or leaves the hospital sick, they cannot visit until all the following criteria are met:
    • 10 days since the onset of illness
    • 72 hours since last fever without fever-reducing medications
    • A negative COVID-19 test

Labor & Delivery/Mother Baby and Neonatal ICU

  • L&D/Mother Baby may have one designated visitor according to established L&D/Mother Baby Visitation protocol.
  • Neonatal ICU & Intermediate Care Nursery (ICN) welcomes inpatient asymptomatic mothers confirmed negative for COVID-19 at UI Health, to visit their infant(s) at appointed times.
  • Neonatal ICU/ICN has visitation by exception only and will be determined by the NICU leadership team.

Psychiatry Units (Adults and Adolescent)

  • Adolescent psychiatry unit - visitation by departmental exception only
  • Adults psychiatry unit - visitor provides a password
    Hours: Monday through Friday 6:30 pm to 8 pm 
               Weekends 1 pm to 2 pm and 6 pm to 8 pm

Outpatient Visitors:

  1. Outpatient Care Center (OCC) — no visitors
  2. Surgical Services & Hospital Procedural Areas — visitation by departmental exception only
  3. Emergency Department — no visitors
  4. Hospital Imaging — no visitors

Exceptions to the no visitor policy for Outpatient Visitors include:

  • Patients under the age of 18 can have one support person.
  • Patients with disabilities or other health condition that warrants a support person.
  • Patients needing transportation home after visit/procedure can have one support person.
  • Visitors may be asked to wait somewhere other than the waiting room or lobby and then will be contacted once the patient is ready for pickup.