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Patient Portal

We have a free and secure online tool for you to view medical records and communicate with your healthcare providers.

New in Fall of 2017

A new version of our Patient Portal will go live on October 2nd and will include:

  • New name: "UI Health Patient Portal" (was "My UI Health")
  • Now in Spanish (results and notes from your care team may still be in English)
  • A Mobile App: Apple and Android users will be able to access the Patient Portal via a Smart Phone and Tablet App.
  • Increased content available for viewing in the portal such as some radiology results, pathology results, and other select studies (cardiology, pulmonary, GI reports, etc.)
  • Self-Enrollment: Patients who have their email address in our system or have access to their Medical Record Number (MRN) can sign up for the portal remotely

With Patient Portal, you can:

Email your healthcare team

Email your healthcare team directly

  • Send secure messages, receive reminders, and view past messages
Review some of your medical records

Review some of your medical records 

  • View your medications, immunizations, allergies and other health issues
  • View recent after-visit summaries from your provider from clinic visit

Request an appointment

Request an appointment and view some scheduled appointments 

  • Request non-emergency appointments at a time that is most convenient for you, and see some upcoming appointments
View lab results

View your lab results  

  • Select results are available to view 36 hours after being processed

Renew prescriptions

Renew prescriptions and view prescription information 

  • Request non-urgent refills and prescription renewals through My UI Health

Pay medical bills

Pay your medical bills and view your balances

  • For Chicago only, medical bills and billing history are available; direct payment without login, is available here

Click here for instructions on how to start your Patient Portal account.

For help logging in to Patient Portal or to reset your password, call 877.621.8014

If you need medical records, but have not created a Patient Portal account:

For medical information or copies of your medical records, x-rays, scans, or other tests, contact the Health Information Management (HIM) department:

  • Chicago HIM:  312-996-3350 
  • Rockford Region HIM: 815-972-1069



For help logging in or to reset your
password, call 877.621.8014