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Visiting a Patient

The presence of loved ones can have a positive effect on patients and can aid in the healing process. We encourage loved ones to visit and participate in decisions, treatment, and daily care plans as determined by the patient. This page will provide information about hospital hours, gift shop, chapel, hospital amenities, and more. Please note visitor limitations are in effect for COVID-19 and in accordance with the City of Chicago's Emergency Travel Order.

Visiting Hours

Due to COVID-19 Visitor Restrictions are in effect. 

Parking for drop off/pickup in front of the University of Illinois Hospital (1740 W. Taylor St.) is limited to 15 minutes.


The University of Illinois Hospital & Clinics offers a wide range of housing options for patients and their family members within the Chicagoland area.


Located in the main lobby of the hospital and on the second floor of the Outpatient Care Center.


Located in Room 1140 in the hospital. Open from 6 am to 9 pm. Chaplains are available for both patients and family members. To request pastoral care service, please call 312.996.0296.

Compliments and Complaints

Tell us about your experience with UI Health.


Garden Cafe hours and menu, vending, etc.

Gift Shop and Florist

Monday to Friday: 8 am to 8 pm
Weekends: 8 am to 8 pm
Open Holidays

Language & Communication Services

UI Health strives to provide superior quality of care and clear communications about your care and treatment. If you need language assistance, please let your providers know, and your care team will facilitate professional language and interpreting services. We provide these services free of charge to our patients and their family members.

Parking Information

Parking garages are located on Paulina Street and Wood Street. Click here for parking rates, directions, and information on valet parking.

Wireless Access

Complimentary login information available at the Hospital's information desk or by calling 312.996.WIFI (9434).
The network name is: UIHealth-WiFi

Hospital Visitor Restrictions are in Effect Read More

Contact a Patient

To contact a patient during service hours (Weekday: 5:30 am to 9 pm; Weekends: 8 am to 9 pm)

Call: 312.996.1600

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