Medical Records Requests

Who can sign up to get health information for a patient:

  • The patient (Not the spouse)
  • Power of Attorney if the patient is not able to sign (Legal document must be provided)
  • Parent (If the patient is younger than age 18)
  • Parent and minor if the patient is 12 to 17 years of age and is getting psychiatric, alcohol, or drug treatment services
  • Legal guardian (Proof of guardianship document must be provided)
  • Representative of the estate of a patient who expired. A copy of the death certificate and a copy of the representative of the estate must be provided
  • Referring Provider

Request Medical Records

Request Online

Request medical records with our new online tool. Your records are delivered right to you - no need to go and pick them up. Choose from Electronic or Mail delivery. Appropriate fees may apply Fee Schedule for copies of records.
Note: please have your photo ID ready.

Providers: Click here to request a patient's records

PatientsClick here to request your records

  1. Complete Online Request
  2. You'll be guided through every step of the process
  3. Review, sign, & submit request
  4. And you are done

Request in Person

To receive copies of your medical records, please complete an Authorization to Release Health Information. You can either
download the form from the link below or obtain it by contacting Health Information Management:

  • Authorization for Release of Health Information Form (English) Download (pdf)
  • Authorization for Release of Health Information Form (Spanish) Download (pdf)

Walk-In Location:

University of Illinois
Health Information Management (HIM)
1740 W. Taylor, Admitting Department Suite 1100, Chicago, Illinois 60612
Phone: 312.996.3350
Hours: 8 am - 4 pm, Monday - Friday
Appropriate fees may apply: Fee Schedule for copies of records.

By Mail:

University of Illinois
Health Information Management Dept. MC 772
833 S. Wood Street, B52
Chicago, IL 60612
By Fax: 312.413.2822 or Email: recordrequest@uic.edu

Request Records Through MyChart

Existing patients who have signed up for MyChart may log in to view medical records. If you recently had an appointment,
please review your After Visit Summary to find an activation code and instructions on how to access your MyChart
account. If you are unable to locate the activation code or need assistance, please contact UI Health MyChart at 1.844.906.9844.

UI Health records will be available through MyChart beginning with 9/1/2020 visits. From your MyChart Menu select “Sharing Hub” and select the appropriate box to share your health information with.

Patients and proxies can request records through their MyChart account for records starting 9/1/2020. Requests can only be for yourself as the records are delivered through MyChart. Images and pathology slides cannot be requested in this manner. Any other requests must be made by completing an authorization.

If your relative has expired, you can ask for copies of their medical records if:

  1. You are the power of attorney for health care that goes beyond the patient’s death, or you are the administrator of the estate. You must provide a copy of the legal document and the death certificate.
  2. You are an authorized relative if you are the surviving spouse of the patient who has expired. If there is no surviving spouse, you are an authorized relative if you are the eldest child, a parent, sibling, or other relative that is named and defined in the Illinois rules of interstate succession (755 ILCS 5/2-1).

How to request the records of a relative who has expired:

  1. Download an authorization form below to allow UI Health to release deceased relative radiology imaging information.
    Authorization for Release of Health Information Form (English) Download (pdf)
    Authorization for Release of Health Information Form (Spanish) Download (pdf)
  2. Send the authorization, a copy of the administrator of the estate, and a copy of the death certificate to the location as noted above.

Request Radiology Imaging

  1. Download an authorization form below to allow UI Health to release your radiology imaging information.
    Authorization for Release of Health Information Form (English) Download (pdf)
    Authorization for Release of Health Information Form (Spanish) Download (pdf)
  2. Fill out the entire form including the type of records and dates of your visits.
  3. Sign the form and send it to Health Information Management:

Walk-In Location: (Pick-up same day)
University of Illinois
Health Information Management (HIM)
1740 W. Taylor, Admitting Department Suite 1100, Chicago, Illinois 60612
Phone: 312.996.3350
Hours: 8 am - 4 pm, Monday - Friday

By Mail:
University of Illinois
Health Information Management Dept. MC772
833 South Wood Street, B52
Chicago, IL 60612
Phone: 312.996.0272
Fax: 312.413.9631 or email the completed form to: recordrequest@uic.edu

Cost of Radiology Images on a CD/DVD

  • There is no cost to patients requesting their own radiology images.
  • There is no cost for radiology images going directly to other healthcare providers.
  • Requests for radiology images from third parties are charged $25.00 per CD/DVD. Additional fees may apply

If your relative has expired, you can request copies of their radiology images if:

  1. You are the power of attorney for health care that goes beyond the patient’s death, or you are the administrator of the estate. You must provide a copy of the legal document and the death certificate.
  2. You are an authorized relative if you are the surviving spouse of the patient who has expired. If there is no surviving spouse, you are an authorized relative if you are the eldest child, a parent, sibling, or other relative that is named and defined in the Illinois rules of interstate succession (755 ILCS 5/2-1).

How to request the radiology images of a relative who has expired:

  1. Download an authorization form below to allow UI Health to release deceased relative radiology imaging information.
    Authorization for Release of Health Information Form (English) Download (pdf)
    Authorization for Release of Health Information Form (Spanish) Download (pdf)
  2. Send the authorization, a copy of the administrator of the estate, and a copy of the death certificate to the location as noted above.

Please allow 3 to 5 business days for processing.

Billing Questions

Patients: call 312.996.1000 or send an email to billinfo@uic.edu
Attorney/Legal requests: call 630.528.5168 or send an email to attyreq@uic.edu